Wednesday, October 30, 2019

Contextualising Welfare II Essay Example | Topics and Well Written Essays - 250 words

Contextualising Welfare II - Essay Example 5; Parr,  2014). Unfortunately, various instances of racial discrimination in the Barclays Premier League illustrate the prevalence of racial discrimination in the country (Cunningham,  2014). Although there are various anti-discriminatory legislations in the UK, their effectiveness is minimal in the workplace, education, and other social institutions (Sanghani,  2014). According to Wallis and Robb (2012), gender and racial or ethnical discriminations are rampant in the modern British workplace. The most affected by these forms of prejudice are ethnic women from minority groups. In a specific case in London, Lynn and Davey (2013) report that a letting agent refused a black tenant based on his racial affiliation. In the British community, social class plays a significant role in determining personal life success. In a study by Lucinda Platt (2005), the survey of individuals from minority groups in England and the Wales shows that parental social status is essential in predicting the educational and employability of the children. In a similar report by Johnson and Kossykh (2008), the same results were emphasized. For this reason, it is clear that social class is an imperative factor in affecting personal success in life. Sociological perspectives and theories offer the best explanation of the continued existence of discrimination in the UK society. According to the functionalists, discrimination plays an important role in establishing social inequality that promotes social coexistence. However, the conflicts theorists view the same as a class struggle where the wealth (majority Whites) oppress the poor (minority) to obtain more resources. On the other hand, the social interaction theories perceive prejudice as a social construction and interpretation aimed to achieve a specific objective for the majority. Nonetheless, the reality of gender and racial discrimination in the UK is the lack of commitment by the government and the people to end

Sunday, October 27, 2019

Evolution Of Management Theory

Evolution Of Management Theory Management has existed throughout the time of man. Management throughout the passing of time has evolved and segregated into different theories however the end game, remains the same that is to achieve a certain goal while working together as a team. There are various definitions to the term management. Lawrence Appely defines management as Management is the development of people and not the direction of things, management is personnel; administration (Agarwal, 2010, p.4). Whereas William Spreigel terms it as Management is that function of an enterprise which concerns itself with the direction and control of the various activities to attain the business objectives. Management is essentially an executive function; it deals particularly with the active direction of the human effort. (Agarwal, 2010, p.4). Management is the integrating force in all organized activity. The verb manage comes from the Italian maneggiare (to handle especially tools), which in turn derives from the Latin manus (hand). The French word mesnagement (later mà ©nagement) influenced the development in meaning of the English word management in the 17th and 18th centuries. (www.wikipedia.com. 2012. Management. [ONLINE] Available at: http://en.wikipedia.org/wiki/Management. [Accessed 13 December 12].) Management has been put to use throughout the history of mankind. Management like thought has been seen right from the building of the pyramids to emperor Ashoka conquering all of India or bharat as it was and still is known. Management is extremely important in the functioning of any task, or organisation in order for it to be successful. If there is a fault in the management it can lead to failure of the task or improper functioning of the company. It is difficult to trace the exact origins of management but one can see its evolution throughout time. In chronological order the very first piece of evidence of management theory can be seen in Chanakyas Arthashashtra, followed by Sun Tzus The Art of War, followed by Niccolà ² Machiavellis The Prince, followed by Adam Smiths The Wealth of Nations. The 19th century later gave rise to classical economists such as and John Stuart Mill (1806-1873 Adam Smith (1723-1790). These economists provided an academic background on resource-allocati on, production and pricing issues. Alternatively, visionaries like James Watt (1736-1819), Matthew Boulton (1728-1809) Eli Whitney (1765-1825), and developed fundamentals of procedural assembly such as standardization, quality-control procedures, cost-accounting, inter-changeability of parts, and work-planning. The first complete principles of management appeared around the year 1920. The Concept of Corporation (published in 1949) a well-known book that was written by Peter Drucker (1909-2005) was one of the earliest books on applied management. Science of management written by Henry R Towne was published in the 1890s, The Principles of Scientific Management conceptualized by Frederick Winslow Taylor was published in the year 1911, Applied motion study was published in the year 1917, which was written by Frank and Lillian Gilbreth.J. Duncan wrote the first college management textbook in 1911. Yoichi Ueno was the first person to introduce taylorism to Japan in 1912 and he became the first management consultant of the Japanese-management style. Ichiro Ueno, his son pioneered Japanese quality assurance. As one can see from the above examples we know that management has been influenced by various disciplines such as economics, political science, psychology, anthropology and even literature. Earlier management theories aimed at getting to know these newcomers of the industrial life at the end of the nineteenth century and beginning of the twentieth century in Europe and the United States. THE CLASSICLAL OR UNIVERSAL SCHOOL The oldest form of the school of management of thought is the classical school. It dates, back to the twentieth century. The classical or universal thought deals with how to manage work organisations more effectively. There are three areas of management that can be classified under the classical school or universal school of thought. They are as follows- 1. Scientific management 2. Bureaucratic management 3. Administrative management The beliefs of the classical or universal school of thought- Fredrick Taylor was the founder of the classical school of thought. Earlier, the body of the classical school of thought implied that employees, have only psychical and economical needs, and that the concept of job-satisfaction was in fact alien to it. This school advocates high specialization of labour, centralized decision making, and profit maximization. The basic components compounded by Taylor for the scientific management school are as follows- Determination of standards of performance. Functional foremanship Responsibilities of management. Differential piecework of system of wage payment Mental revolution. Henri Fayol, and Max Weber are exceptional contributors of Classical School of management thought who made great contribution and laid the grounds for contemporary management. THE BEHAVIOURAL OR HUMAN RELATION SCHOOL The Hawthorne plant of Western Electric Company conducted experiments by Mayo,Roethlisberger and others for the first time on the human aspects of organizations in the 1930s. This approach had previously been ignored by the classical theorists. This school is dubbed as neo-classical as it follows the academic form of classical theory and emphasises the human element of management as a counterpoint in contrast to the impersonality of classical theory. These experiments led to the development of new premises. These premises were the motivation to work; morale and productivity are related to the social conditions among the workers and the supervisor, and not to the psychical conditions at work. Considerable contributions made by Kurt Lewin, Chris Argyris,Rensis Likert ,and Douglas McGregor have helped shaped this school for being whatever it is today. Abraham Maslow a renowned psychologist developed a very widely recognised hierarchy of needs. This is now known as Maslows hierarchy of needs. This is a concept of motivation based on the needs of every human being. His concept had three assumptions. They are- The needs of a human being are never truly satisfied. Human behaviour is purposeful and is motivated by the need for satisfaction. The needs of a human being can be classified according to a hierarchical structure of importance, from the lowest to highest. The above three premises prove that human beings need a motivation in order to get the job done. This theory has been highly useful for managers in order to help motivate their employees. THE MANAGEMENT SCIENCE OR QUANTITATIVE SCHOOL Mathematicians, physicists, and scientists came together in order to solve the problems caused by World War II. The key feature of this school is its use of mathematics and statistics to help in determining production and operation problems. This approach helps in solving technical rather than human behaviour problems. It comprises a diverse team of experts from whatever fields the problem being attacked calls for. The team members then analyse the problem and then make a mathematical representation of it. Therefore they would change some aspects of the equation to see what would happen in the real world. The most important contributions of management science are in the areas of operations management and production management. (Duening, 2003) THE CONTENGENCY/SITUATIONAL OR ALL DEPENDS SCHOOL The contingency school was birthed in the 1970s. As the very name suggests this school of thought is based on possibility. In this approach managers deal with each problem differently based on the situation and its belief lies in evaluating many options to solve one problem. This theory recognises that there is no one best way to design organisations and manage them. It weighs down the variables and then decides based on the varying factors as to what would be the best solution. This approach is highly dependent on the judgement of the manager in any given situation. It focuses on the inter-relationships within and among the subsystems as well as between the organisation and its environment. (Agarwal, 2010) For example-when taco bell asked itself what would ensure its success, they revamped their business based on the simple philosophies of customers value food, provision, and the aesthetic appeal of the restaurant. Taco bell then hired new managers who would ensure that their philosophies were put into action thereby ensuring their success. (Anon., n.d.) THE SYSTEM SCHOOL The system school of thought sees the organization as one whole purposeful and united body rather than seeing it in its different parts and pieces. Its early contributors include Lawerence J.Henderson,W.G.Scott, Daniel Katz, J.D Thompson, etc. This approach helps the managers to look at the broader picture. This school conveys to us that every single action done by any section of the company affects the other segments of the company in varying degrees. In this school managers make their decisions only after they have weighed down each and every single option as to if that decision has been taken, how it will affect the company. The managers cannot function based on their department alone; they must take the whole company into account. In order for them to run smoothly they must be in constant touch with the other departments of the company as well, so that they can base their decisions accordingly. CONCLUSION Management as one has seen above is under constant development. It always has more room for change for its own betterment. It has existed since time immemorial. The schools of thought are simply the different approaches that are used by any person, or organisation in order for it to achieve its goals. In this document there are 5 schools of thought that have been explained. They are the classical school, the human relations school, , the management science school, the contingency theory school. They are summarized as follows- The classical school- the classical school consist of three theories, namely. Scientific management, Bureaucratic management and Administrative management. The major purposes of the school were to develop the basic principles that could guide the design, creation and maintenance of large organisations and to identify the basic functions of managing organizations. (Duening, 2003) The behavioural school or human relation school- this school takes on a managerial approach as to how the role of people affects the success of the organisation. It also emphasises the structure of the organisation and work environment affects their behaviour and performance.it simply states that if the employees are kept in a good working environment then their productivity will increase, which in turn will lead to successful operations of the company. (Duening, 2003) The management science or quantitative school- this school gives us a mathematical representation of the problems that are faced. Therefore when one changes one of the factors in the equation one can anticipate what the result would be in the real world. Important contributions that were made were in the areas of production management and operations management. The contingency /situational or all depends school- this theory implies that every situation that a management faces is unique therefore it is left up to the managers discretion as to how h/she chooses to deal with it. This requires the manager to have a great deal of experience and good judgement. It also states that there is no one best way to deal with a problem. Instead it asserts the need to understand different problems and how to deal with them differently. The system school- the system school saw the organisation as a whole instead of dividing it into bits and pieces. This helped keep in mind the larger picture and that was the achievement of the companys goals rather than those of the individual departments.

Friday, October 25, 2019

Feminism in Uncle Toms Cabin by Harriet Beecher Stowe Essay -- Femini

Feminism in Uncle Tom’s Cabin  Ã‚   While Harriet Beecher Stowe’s Uncle Tom’s Cabin overtly deals with the wrongs of slavery from a Christian standpoint, there is a subtle yet strong emphasis on the moral and physical strength of women. Eliza, Eva, Aunt Chloe, and Mrs. Shelby all exhibit remarkable power and understanding of good over evil in ways that most of the male characters in Stowe’s novel. Even Mrs. St. Claire, who is ill throughout most of the book, proves later that she was always physically in control of her actions, however immoral they were. This emotional strength, when compared with the strength of the male characters, shows a belief in women as equals to men (if not more so) uncommon to 19th century literature. In 1848, the first ever Women’s Rights convention was held in Seneca Falls, New York. Though Stowe did not attend, many of those who were strong in the abolitionist movement, such as Fredrick Douglas and Amy Post, did. Thus a correlation was drawn between the abolitionist movement and women’s rights. Both fights were about equality, so naturally those who were supportive of emancipation were supportive of gender equality as well. Uncle Tom’s Cabin not only follows the life of Uncle Tom, spanning from the time he is sold from his longtime master until Tom’s death, but also follows the life of Eliza, another slave who lives on the Shelby plantation with Tom as the novel begins. But unl... ...Topsy, but help her repent as well, for Topsy later says, "I will try, I will try; I never did care nothin' about it before" (94). Uncle Tom’s Cabin contains almost as basic of a moral as any story could; love has no physical barriers. The goal of Stowe’s novel is to show that in terms of race. But at the same time Stowe shows it in terms of gender as well. By making the female characters more morally righteous than the male characters and displaying the women’s physical feats more overtly than the men’s, Stowe enables the audience to see a side of women relatively unseen in 19th century American culture. Works Cited Stowe, Harriet Beecher. "Uncle Tom’s Cabin." New York: Grosset & Dunlap, 1927    Feminism in Uncle Tom's Cabin by Harriet Beecher Stowe Essay -- Femini Feminism in Uncle Tom’s Cabin  Ã‚   While Harriet Beecher Stowe’s Uncle Tom’s Cabin overtly deals with the wrongs of slavery from a Christian standpoint, there is a subtle yet strong emphasis on the moral and physical strength of women. Eliza, Eva, Aunt Chloe, and Mrs. Shelby all exhibit remarkable power and understanding of good over evil in ways that most of the male characters in Stowe’s novel. Even Mrs. St. Claire, who is ill throughout most of the book, proves later that she was always physically in control of her actions, however immoral they were. This emotional strength, when compared with the strength of the male characters, shows a belief in women as equals to men (if not more so) uncommon to 19th century literature. In 1848, the first ever Women’s Rights convention was held in Seneca Falls, New York. Though Stowe did not attend, many of those who were strong in the abolitionist movement, such as Fredrick Douglas and Amy Post, did. Thus a correlation was drawn between the abolitionist movement and women’s rights. Both fights were about equality, so naturally those who were supportive of emancipation were supportive of gender equality as well. Uncle Tom’s Cabin not only follows the life of Uncle Tom, spanning from the time he is sold from his longtime master until Tom’s death, but also follows the life of Eliza, another slave who lives on the Shelby plantation with Tom as the novel begins. But unl... ...Topsy, but help her repent as well, for Topsy later says, "I will try, I will try; I never did care nothin' about it before" (94). Uncle Tom’s Cabin contains almost as basic of a moral as any story could; love has no physical barriers. The goal of Stowe’s novel is to show that in terms of race. But at the same time Stowe shows it in terms of gender as well. By making the female characters more morally righteous than the male characters and displaying the women’s physical feats more overtly than the men’s, Stowe enables the audience to see a side of women relatively unseen in 19th century American culture. Works Cited Stowe, Harriet Beecher. "Uncle Tom’s Cabin." New York: Grosset & Dunlap, 1927   

Thursday, October 24, 2019

Pope Urban At Clermont

Pope urban II addressed the urgent need to act upon the Persians and their Napier private behavior. He explains the acts of the Persians and how gruesome they were towards t he empire. Curiously, I saw the ellipsis in the third paragraph and decided to look into the speech h further. The pope further describes the extreme violence the Persians enacted In detail. Pope urban II lets his people know that they need to take action and that Jerusalem belongs to the people of God and that the Persians do not rightfully deserve to own t e land.He makes the people believe that they really need to take action and as soon as possible. He was able to get them to chant â€Å"It Is the will of God, It Is the will of God. † and convinced the m that It was God who made them chant it in unison. He grabs the audience's attention and eke peps them interested enough to actually make them have a sense of pride and want to act or do whatever the Pope wants them to do. This Is extremely similar to c ontemporary politics. It has been done multiple times In the past decade alone.The Pope talks to the people of the empire salary to the way pres dent Bush spoke to people of the United States when going to war with Iraq. Both speakers (Pop e urban II and President Bush) were able to use specific home events to engage the people and make them feel a sense of togetherness as a whole. When President Bush spoke to the united SST dates, he was able to bring the minds and pride of Americans to join together and bring Justice. The e Pope also points out the â€Å"uncleanness† of the Persians; that the people of the empire are much higher than that of the Persians.He convinces them that It Is what is right, when truthfully, he has no Idea what could possible come of It. Similarly, President Barack Obama used a tactic like this when talking about the problems in the middle east. He convinces the public that it is in our best interest to I intervene with middle eastern issues. Pope Urb an II Is able to convince his followers that fighting the Persians is in the best benefit of the people of the empire. He uses Important events to help the people lists

Wednesday, October 23, 2019

Benjamin Franklin the printer

Of the writing of books, there is no end (Ecclesiastes 12. 12b, New International Version) so the holy bible says and this is no more true than in the case of Benjamin Franklin the printer, a printer, politician, scientist and one of the founding fathers of the United states of America. As such, history writers have always depicted him – as with most other historical figures of note – as a larger than life figure.In this account, The Americanization of Benjamin Franklin by Gordon S.   Wood, Benjamin is portrayed as a normal human being with flaws like all other persons, one with lots of clashing views on accepted norms of the day and who always sought to improve himself not by striving against the odds but by remodeling himself as appropriate in order to ensure balance and order in his life and this attribute may be considered one that earns him the phrase â€Å"the man with many masks. † In this account, Gordon has tried to bring forth the true Benjamin as he is not depicted by most other writer.Though not very conclusive on his private life and affairs, it still does shed more light on the kind of man Benjamin was especially the principles of life that he held and how if circumstances demanded he would be flexible in his ways to achieve these life goals. Key among them was frugality and hard work which he preached to all who cared to listen and also practiced from an early age as can be seen by his apprenticeship and eventual elopement and setting up of his own printing press.Gordon as such then depicts Benjamin as most historians have; the virtuous man we have always been made to think Benjamin was. In the day and age when a father’s love was mostly to his first born son, Benjamin did not enjoy much attention from his father and this may have led to his character of not revealing much about who he really was and coming from a Puritanism family he also can have acquired the self enlightenment trait which caused him to have and ho ld his own opinion on almost every other norm of that day.In this way, Benjamin would be portrayed as an individual who driven by prior lack tries to right things so as to satisfy an emptiness within himself which is an aspect not seen in other works about him. Reading through the book for anyone not necessarily a fan of Benjamin Franklin or colonial history, this book stirs in one a deeper desire to get to know this man how he lived his life and how this impacted on life and politics of the day and future- our present generation. Not being a critic of Benjamin, Gordon merely pierces the veil on who Benjamin really was and this account written in real life can be considered a worth having book.Simple in plot and easy to follow plot, one is able to visualize Franklin as he was and also answer questions about him that are otherwise obscured in the mythological figure that he has been turned into. Raised in a lowly family of a soap and candle making father, Benjamin’s impoverish ed childhood and adolescence, stirred in him â€Å"an anger† with the wealthy for their seemingly easy life and mannerism, this in itself spurred his ambition to rise from a commoner into a gentleman so as to be able to pursue his other interests; social advocacy and science.The book gives an explanation about how this persona grew and why it grew. Franklin is seen as the man of his age who rose from a nobody, into a self-made â€Å"gentleman†, a leading diplomat and scientist revered by all especially in Europe where he served his diplomatic duties. Through sheer hard work, frugality in spending and cultivation of important friends, he was able to amass enough wealth by age 42 (in 1748) to retire from business and begin pursuing his other desires.It is during this period while pursuing one of his desires – serving the public good- that he was sent to England to represent the American colonies interests to the British that a transformation began to occur. Wood e xposes Benjamin as an ardent supporter of the Royal British Crown, who could not envisage an independent colony free of control from the king and who thought of the king as being wisdom itself and more humane than the parliament of the day.He cherished the thought of a unified â€Å"†¦glorious English empire†¦Ã¢â‚¬  but this began to change from 1765 when parliament imposed the stamp act, one which he strongly opposed, on the colonies. At home, Benjamin was seen to be part of it by recommending a friend as stamp distributor for Pennsylvania an action he quickly regretted and made him champion the repeal of the act – this act earned him repute at home but enemies in England – and opened his eyes to the colonies increasing resistance to crown control.It also reinforced his increasing discontent with England and marked the completion of his Americanization. He henceforth became a supporter of the revolution demanding independence from England. Back home in 177 5 after completing his tour in England, Franklin was appointed as ambassador of the American colony to France a country he had in his earlier years fought against during the seven year’s war. His handling of his country’s affairs in France: securing their support in the revolution war against England reveals his diplomatic and charming traits.He was able to make many friends and his reputation as a true American was more upheld by these new friends mostly the French who helped create the mythical figure we today know of Benjamin Franklin. This made Franklin indispensable to the success of the emerging young American nation in Europe. Woods shows that Franklin as an individual who could easily take a situation and use it to achieve his goals. In France, the French believing he was a Quaker, he played the part so well to continually reaffirm this held belief and thus to them he was a symbol of republican simplicity – an ends to a good in Franklins view.His Poor Ri chard’s Almanac was considered to true a moral philosophy by the French that they deemed him as a symbol of true democracy, an image they helped create and propagate and one still held by today’s America. Though wood does not elaborate on it, we may never know for sure if this was Franklin’s intention or just a happenstance that he just rode on to achieve his goals. On the issue of principle, Wood does depict Benjamin as a puritan who strongly upheld and advocated principle.He shows Franklin as an individual who was consistent in thought but also explores instances where due to circumstances around him, Franklin had to change his view even though his fundamental principles remained unchanged. This Wood has expertly brought out in a way that apart from showing Franklin’s strong and flexible character also reveals though just a bit, his ability to switch masks quickly and play the new role with perfection and zeal unimaginable.Finally, towards the end of hi s life, Franklin a former slaveholder despised and strongly fought against owning slaves preferring personal hard work as a source of satisfaction and thus helping change the view of social mobility and dignity of manual labor among the Americans later on after his death. Wood doesn’t claim to be exhaustive about Franklin in this account but does delve a lot into his professional life exposing the man we think we know in new light that most of us do not know but still seeming to revere him as a true American, indeed as â€Å"the first American†.Benjamin Franklin still remains difficult a subject to understand but his life does serve as a valuable teaching tool as well as a reference point for most of the political and day to day life of America, the symbol of true capitalism with its goods but minus its evils. An imperialist turned patriot, scientist, inventor, businessman, politician; Franklin still had a social and private life which is not well explored and explaine d as much in depth as his public life in this account.In conclusion, this account provides the reader with a true insight of who Benjamin Franklin was without all the mythical nature we have always been taught to believe of him. Room still exists for further exposition of Benjamin Franklin but this account can be considered to be among the best in demystifying Benjamin and exposing him as human and wrought with shortcomings which he did not allow to peg him down but used them to move on.He himself acknowledged his shortcomings and did not try to prove to be above or better than others but extolled the adherence to trying to live a principled life above all else. It is an interesting and enlightening read worth anyone interested in learning more about the founding fathers and colonial America. ? References Wood G. S. , (2004). The Americanization of Benjamin Franklin. New York, NY: penguin publishers

Tuesday, October 22, 2019

Oration - Definition and Examples

Oration s An oration is a  speech delivered in a formal and dignified manner.  A skilled public speaker is known as an orator. The art of delivering speeches is called oratory. In classical rhetoric, notes  George A. Kennedy, orations were classified into a number of formal genres, each with a technical name and certain conventions of structure and content (Classical Rhetoric and Its Christian and Secular Tradition, 1999). The primary categories of orations in  classical rhetoric were  deliberative  (or political),  judicial  (or forensic), and  epideictic  (or ceremonial).   The term oration sometimes carries a negative connotation: any impassioned, pompous, or long-winded speech (Oxford English Dictionary). EtymologyFrom the Latin, plead, speak, pray Observations Clark Mills BrinkWhat, then, is an oration? An oration is an oral discourse on a worthy and dignified theme, adapted to the average hearer, and whose aim is to influence the will of that hearer. PlutarchIt is a thing of no great difficulty to raise objections against another mans oration, nay, it is a very easy matter; but to produce a better in its place is a work extremely troublesome. Paul Oskar KristellerIn classical antiquity, the oration was the very center of rhetorical theory and practice, though among the three types of speech- deliberative, judiciary, and epideictic- the last was to become the most important in the later centuries of antiquity. During the Middle Ages, the secular public speech and the political and social institutions supporting it disappeared more or less completely. Rhetorica Ad Herennium, c. 90 BCThe Introduction is the beginning of the discourse, and by it the hearers mind is prepared for attention. The Narration or Statement of Facts sets forth the events that have occurred or might have occurred. By means of the Division we make clear what matters are agreed upon and what are contested, and announce what points we intend to take up. Proof is the presentation of our arguments, together with their corroboration. Refutation is the destruction of our adversaries arguments. The Conclusion is the end of the discourse, formed in accordance with the principles of the Art. David Rosenwasser and Jill StephenIf you read or listen to (for example) political speeches, you will find that many of them follow this order. This is because the form of the classical oration is suited primarily to argument- to the kind of writing in which the writer makes a case for or against something and refutes opposing arguments. Don Paul Abbott[Throughout the Renaissance,] the oration remained fixed as the supreme form of discourse, just as it had been for the Romans. In the opinion of Walter Ong, the oration tyrannized over ideas of what expression as such- literary or other- was....It is no exaggeration to say that the rules of the classical oration were applied to every kind of discourse.

Monday, October 21, 2019

Revamp Your Resume Administrative Assistant

Revamp Your Resume Administrative Assistant Resume formats are as varied and individual as the people behind them. Your top priority  is to always make sure that your resume shows the best of you: your experience, your goals, your skills, your education, and anything else exceptional or essential you bring to the table.Check out this template from the folks at Best-job-interview.com and see how you can add your individual stamp to your CV for administrative assistant positions.YOUR FULL NAME  Your mailing addressYour phone numbersYour email addressObjective(Optional; may not be necessary if youre responding to a job posting.)Example 1: Seeking a position as an administrative assistant in a busy environment.Example 2: Administrative assistant position in a professional company.Example 3: To secure the position of administrative assistant in an established company.Profile Statement(This is particularly useful if they havent requested a cover letter or theres no place to upload one.)Example 1: A number of years experience as an administrative assistant in a fast paced, professional environment.  Proven computer skills with good working knowledge of different computer applications.  An independent worker who is able to multi-task and meet deadlines efficiently and accurately.  Strong problem-solving skills and initiative evident in the implementation of efficient data management systems.Example 2: A proven record of efficiency in establishing, organizing, and managing office procedures. Proficient in a wide range of computer applications. Solid bookkeeping skills, excellent scheduling skills, and a strong background in customer relations. Recognized for the ability to manage multiple tasks and projects and successfully meet deadlines. A self-directed worker who enjoys a fast-paced work environment.Example 3: Outstanding office skills and knowledge of office management procedures. Provided administrative and secretarial support to a large department, managed a number of simultaneous projects, and me t deadlines consistently and accurately. An independent worker recognized for a proactive approach to problem solving. Proven experience in a demanding work environment dealing successfully with competing needs and different challenges.Work ExperienceAdministrative Assistant,  Premier Pharmaceuticals, Houston, TX;  January 2012 presentProvide full secretarial and administrative support to the 10-person sales departmentManage customer requests for information prepare departmental correspondence, documents, reports, presentationsSchedule and coordinate meetings and appointmentsDraw up and distribute minutes of meetingsPlan and arrange travel itineraries organize functions and eventsTrack expense claims and prepare expense reportsSet up and maintain customer data management systemsAdministrative Co-ordinator,  Buckleys Property Management Company, Houston, TX;  August 2008 November 2012Provided full range of secretarial and administrative support to the Managing Director plus 5 employeesScheduled meetings, appointments and property viewingsCoordinated company events and functionsHandled incoming calls and correspondencePrepared correspondence, documents, newslettersLiaised directly with maintenance contractors, clients, tenantsProcessed invoices and prepared paymentsEducationDallas Baptist University, Dallas, TX,  Bachelor of Arts 2008Technical SkillsMS Word, Excel, Outlook, Powerpoint, AccessTyping skills (include WPM rate if known)Excellent spelling and grammar skillsCore CompetenciesOrganizational and planning skillsCommunication skillsInformation gathering and management decision-makingProblem-solvingFlexibilityReliabilityTeamworkNotice this template is heavy on bulleted lists. For visual variety, one option Id recommend is choosing a paragraph format for either the position descriptions or the core competencies section.